As we enter our "new normal" our drivers may be wearing face coverings, but I guess we're used to that by now! Face coverings are not mandatory in taxis and private hire vehicles but if you wish to wear one please feel free to do so.
Whenever possible, customers must sit in the rear seats however if a driver allows passengers into the front of the vehicle, these passengers must wear a face covering.
Contactless payments are preferred. You can download our app and register your debit or credit card. The links are below.
A large number of our vehicles are fitted with protective shields. You can request a vehicle with a shield and/or a driver with a face covering at the time of booking. This option is also available within our app.
If you are experiencing any symptoms of Coronavirus please do not travel in any of our vehicles.
A high temperature - this means you feel hot to touch on your chest or back
A new continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours
A loss or change to your sense of smell or taste - this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.
Most people with coronavirus have at least 1 of these symptoms.
If you have any of the main symptoms of coronavirus:
Get a test to check if you have coronavirus.
Stay at home and do not have visitors until you get your test result - only leave your home to have a test.
Anyone you live with and anyone in your support bubble must also stay at home until you get your result.
you're worried about your symptoms
you're not sure what to do.
Call 111 if you cannot get help online. Do not go to places like a GP surgery, hospital or pharmacy.