Our booking app allows you to book your taxis without
going through to our call centre.
The app will store your favourite locations so your booking can be made with just a few taps. You can select a vehicle type that suits your requirements and you can even request a vehicle that has a protective screen fitted and/or a driver with a face mask.
You can track your driver in "real time" and you will
be notified when your driver has arrived.
You can choose to pay by cash or card and at the end of your journey we will email you a receipt.
Please be aware when making a booking and choosing
to pay by card, the amount (plus 30%) will be "ring-fenced" within your account. This basically ensures that the amount for the fare plus any extras undertaken will be available at the end of your journey (you will only ever be charged the fare amount) The amount will show in your bank as a pending transaction and the money will not be taken until the completion of the journey, however the amount will not be part of your available balance.
Should you cancel your taxi then the money will not be taken and the pending transaction will just "disappear"
and the funds will be available in your account again within 5 - 10 minutes.